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Answer by potski for Xperia X + Sailfish => No Warranty on hardware ?

This has been discussed here before and results were way better. For example here https://together.jolla.com/question/178809/experience-with-sony-warranty/ According to this, HARDWARE WARRANTY EXISTS...

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Comment by Fuzzillogic

To emphasize: the last paragraph is the important part. The shop where you bought the device is responsible for warranty. They may suggest contacting the manufacturer directly, which often indeed is...

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Answer by Federico for Xperia X + Sailfish => No Warranty on hardware ?

What they are doing is patently illegal. Time to send a nastygram or get Amazon involved. @MartinK has more links in his comment, but for instance from...

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Comment by Sakke

I'm having an issue with my Xperia X's upper microphone. Contacted firstly Verkkokauppa.com where I bought the phone and they said to contact directly Mobylife which services these phones. From...

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Comment by Sakke

I've actually got some news about this. I read our consumer rights and laws that concern them in Finland and this EU 1999/44. It seems that I can still get my Sailfish X to Verkkokauppa.com which is...

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Comment by aQUICK1

On the Sony webpage: https://developer.sony.com/develop/open-devices/get-started/supported-devices-and-functionality/current-platform-functionality-maintained/ select Xperia X, to see the differences...

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Comment by pmelas

Fixing the usb charger port is not that difficult, it's more difficult opening the case tho. I did send mine to sony repair before flashing it with SFOS but I am not impressed with their service as...

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Comment by MartinK

@Sakke Yeah, I'm pretty sure that I've also read somewhere that they can't deny warranty repairs due to rooting in the EU. They can still try to mislead you, but IMHO don't have any actual legal...

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Comment by JoliJolla

I've just phoned Sony Support France and they say that rooting your phone voids the warranty :-(, even for usb port (which is not on the motherboard by the way). About the legal situation: the...

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Comment by VoPa

So, is it necessary to flash Android back in order to get free warranty service for Xperia phones?...

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Comment by Spark

Don't forget that "just reflash to Android" may require a working USB port which the TO doesn't have.

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Xperia X + Sailfish => No Warranty on hardware ?

My Xperia X USB data port died (Physical problem, metal from connector got scraped after many cable insertions). The device still beeing under warranty, I sent it back, with information on how to check...

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